FAQ

Why is Sud-Fresh exactly the company you are looking for?

Sud-Fresh is a specialist in fine-meshed conditioned transport and storage. We provide logistic services at various temperatures.

  • Chilled 2-4°C, packaged meat, fish, poultry, prepared meals, vegetables, fruit, pizza, pancakes, ...
  • Frozen -18°C, packaged meat, fish, poultry, pizza, vegetables, pancakes, ...
  • Ambient 14-18°C, packaged biscuits, cookies, chocolate
  • Dry, packaging, empty types, dry food

What types of transport does Sud-Fresh provide?

Sud-Fresh trucks and vans are equipped to deliver and collect with 2 different temperatures during 1 trip. This advantage is that an optimization is generated because otherwise 2 trucks would have to drive to the same destination.

  • Distribution: collection on day 1 from the customer, delivery on day 2 to the destination or recipient.
  • Milk round: a trip is tailor-made; it is loaded and driven out immediately according to planning; returned empties are unloaded back at the customer the same day.
  • Express: an urgent call comes in to collect goods and send them out immediately.
  • Full load: a full load is loaded at the customer's premises and driven directly to the destination or recipient.

What is the geographical area of operation of Sud-Fresh?

Sud-Fresh delivers and collects goods in Belgium, the Netherlands, the Grand Duchy of Luxembourg, Northern France departments 59 & 62.

Where are the Sud-Fresh locations located?

The branches are equipped with conditioned warehouses and cross docking area. Each branch has its administrative section and some branches are equipped with a truck wash and garage.

Site Rhisnes (Namur) and Site Aubange.

How do transport notifications and delivery documents work?

The transport notification can be forwarded in various ways:

  • Template via email
  • Desadv, EDI
  • Customer website

The delivery note of the customers is given to the driver or digitally forwarded to Sud-Fresh. The Sud-Fresh system creates a freight note or CMR by number. When the driver returns from his round, these documents are processed within 48 hours via a scanner and the signed documents then end up in the mailbox of the customer.

Which IT tools does Sud-Fresh use?

  • WMS, warehouse management system from Mecalux
  • TMS, transport management system from Akanea
  • Planning tool, Winroute
  • Temperature control via MasterNaut
  • Invoicing tool, Odoo
  • PDA drivers (personal digital assistant), Motorola and Akanea software
  • Digital document upload, Akanea

What quality systems and certificates does Sud-Fresh have?

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